Bybit Resolves Apple ID Glitch After Influencer Alert
The post Bybit Resolves Apple ID Glitch After Influencer Alert appeared on BitcoinEthereumNews.com. Bybit fixed an Apple ID glitch, securing a user’s $100K after an influencer alert. Influencer alert helped Bybit quickly fix a user’s KYC issue, protecting account funds. Bybit confirmed that no funds were lost in the isolated Apple ID verification glitch. Cryptocurrency exchange Bybit resolved a technical error on Apple ID login that limits the ability to withdraw funds from some accounts. A post from the Bybit China team on X stated that the issue specifically affected KYC verification for a single user. The user could not complete know-your-client because of a problem exclusive to Apple ID login. 我们注意到，近日有媒体报道一位用户在使用 Apple ID 登录 Bybit 平台时，因 KYC 认证异常而导致提币受限。对此，Bybit 团队高度重视，并已在第一时间采取响应与处理措施。 在用户提交反馈后，Bybit 团队0分钟响应，包括 COO Helen、客服负责人、风控负责人、华语负责人… — Bybit 华语 (@Bybit_ZH) May 18, 2025 After receiving feedback about this issue, the company reacted promptly and responded fully. Multiple departments, including the exchange’s executive team, were involved. Helen Liu, Bybit’s Chief Operating Officer, was in charge of handling the resolution. Customer service managers, risk control supervisors, Chinese language representatives, product managers, and technical experts helped deal with the affected user and repair the problem promptly. Exchange Confirms Individual Case, Funds Safe Following detailed internal checks, Bybit confirmed the anomaly was not systemic but unique to the affected user. The exchange clarified that the KYC information remained intact and unaltered throughout the incident. Importantly, Bybit emphasized that the user’s assets—approximately $100,000 in value—stayed secure during the glitch. Although the case is relatively isolated, people have noticed how Bybit has handled it. Notably, the operation followed a prompt from a crypto influencer known as EnHeng. The influencer noticed another user who mentioned the subject in a group chat. After seeing how crucial the matter was, EnHeng alerted Bybit directly. His immediate interactions made the response and resolution of the exchange happen more quickly. Influencer Action Highlights Retail Investor Advocacy…
The post Bybit Resolves Apple ID Glitch After Influencer Alert appeared on BitcoinEthereumNews.com.
Bybit fixed an Apple ID glitch, securing a user’s $100K after an influencer alert. Influencer alert helped Bybit quickly fix a user’s KYC issue, protecting account funds. Bybit confirmed that no funds were lost in the isolated Apple ID verification glitch. Cryptocurrency exchange Bybit resolved a technical error on Apple ID login that limits the ability to withdraw funds from some accounts. A post from the Bybit China team on X stated that the issue specifically affected KYC verification for a single user. The user could not complete know-your-client because of a problem exclusive to Apple ID login. 我们注意到，近日有媒体报道一位用户在使用 Apple ID 登录 Bybit 平台时，因 KYC 认证异常而导致提币受限。对此，Bybit 团队高度重视，并已在第一时间采取响应与处理措施。 在用户提交反馈后，Bybit 团队0分钟响应，包括 COO Helen、客服负责人、风控负责人、华语负责人… — Bybit 华语 (@Bybit_ZH) May 18, 2025 After receiving feedback about this issue, the company reacted promptly and responded fully. Multiple departments, including the exchange’s executive team, were involved. Helen Liu, Bybit’s Chief Operating Officer, was in charge of handling the resolution. Customer service managers, risk control supervisors, Chinese language representatives, product managers, and technical experts helped deal with the affected user and repair the problem promptly. Exchange Confirms Individual Case, Funds Safe Following detailed internal checks, Bybit confirmed the anomaly was not systemic but unique to the affected user. The exchange clarified that the KYC information remained intact and unaltered throughout the incident. Importantly, Bybit emphasized that the user’s assets—approximately $100,000 in value—stayed secure during the glitch. Although the case is relatively isolated, people have noticed how Bybit has handled it. Notably, the operation followed a prompt from a crypto influencer known as EnHeng. The influencer noticed another user who mentioned the subject in a group chat. After seeing how crucial the matter was, EnHeng alerted Bybit directly. His immediate interactions made the response and resolution of the exchange happen more quickly. Influencer Action Highlights Retail Investor Advocacy…
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