TCS partners Kuwait’s Jazeera Airways for digital overhaul
The post TCS partners Kuwait’s Jazeera Airways for digital overhaul appeared on BitcoinEthereumNews.com. Homepage > News > Business > TCS partners Kuwait’s Jazeera Airways for digital overhaul Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has partnered with Jazeera Airways (JAZEERA.KW), Kuwait’s leading low-cost carrier, to advance the airline’s digital transformation. By applying TCS’s strengths in agentic artificial intelligence (AI) and platform engineering, the partnership aims to expand Jazeera Airways’ digital capabilities, generate new revenue opportunities, and offer personalized customer experiences, strengthening its role as a pioneer in innovation and customer-focused service within the aviation industry. As Jazeera Airways marks nearly two decades of operations, the airline is set to enter a new chapter of growth by overhauling its digital landscape. In a statement, TCS said it will spearhead this initiative by upgrading Jazeera’s website, mobile apps, and AI-driven chatbot. Utilizing its AI-native methodology, TCS will manage the transformation from start to finish—drawing on its expertise in product management, system architecture, agile development, integration, testing, and continuous improvement—to redefine the passenger experience across all touchpoints. TCS is part of the Tata Group and headquartered in Mumbai, India’s commercial capital. The company said it generated consolidated revenues of $30 billion in the fiscal year ended March 31, 2025. “TCS brings deep domain expertise in airline digital commerce, AI-driven solutions, combined with a strong track record of delivering customer-centric solutions. Together, we are building a future-ready platform that aligns with our growth aspirations, customer-centric strategy, and commitment to operational excellence,” Barathan Pasupathi, Chief Executive Officer, Jazeera Airways, said. These digital advancements are central to Jazeera Airways’ goal of tripling its passenger capacity and substantially increasing direct digital revenue by 2029, the statement said. The revamped digital infrastructure is expected to enable more intelligent recognition of returning passengers, streamline online group bookings, and improve the airline’s Net Promoter Score (NPS)—a…
The post TCS partners Kuwait’s Jazeera Airways for digital overhaul appeared on BitcoinEthereumNews.com.
Homepage > News > Business > TCS partners Kuwait’s Jazeera Airways for digital overhaul Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has partnered with Jazeera Airways (JAZEERA.KW), Kuwait’s leading low-cost carrier, to advance the airline’s digital transformation. By applying TCS’s strengths in agentic artificial intelligence (AI) and platform engineering, the partnership aims to expand Jazeera Airways’ digital capabilities, generate new revenue opportunities, and offer personalized customer experiences, strengthening its role as a pioneer in innovation and customer-focused service within the aviation industry. As Jazeera Airways marks nearly two decades of operations, the airline is set to enter a new chapter of growth by overhauling its digital landscape. In a statement, TCS said it will spearhead this initiative by upgrading Jazeera’s website, mobile apps, and AI-driven chatbot. Utilizing its AI-native methodology, TCS will manage the transformation from start to finish—drawing on its expertise in product management, system architecture, agile development, integration, testing, and continuous improvement—to redefine the passenger experience across all touchpoints. TCS is part of the Tata Group and headquartered in Mumbai, India’s commercial capital. The company said it generated consolidated revenues of $30 billion in the fiscal year ended March 31, 2025. “TCS brings deep domain expertise in airline digital commerce, AI-driven solutions, combined with a strong track record of delivering customer-centric solutions. Together, we are building a future-ready platform that aligns with our growth aspirations, customer-centric strategy, and commitment to operational excellence,” Barathan Pasupathi, Chief Executive Officer, Jazeera Airways, said. These digital advancements are central to Jazeera Airways’ goal of tripling its passenger capacity and substantially increasing direct digital revenue by 2029, the statement said. The revamped digital infrastructure is expected to enable more intelligent recognition of returning passengers, streamline online group bookings, and improve the airline’s Net Promoter Score (NPS)—a…
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