Binance and Kraken repel social-engineering hacks similar to Coinbase’s
The post Binance and Kraken repel social-engineering hacks similar to Coinbase’s appeared on BitcoinEthereumNews.com. Leading exchanges Binance and Kraken have successfully repelled sophisticated social engineering attacks that recently compromised Coinbase, one of their major competitors. This is according to sources familiar with the situation. Still, representatives from Kraken and Binance have yet to confirm or speak about the matter. Hackers tried bribing Binance staff to steal customer information Scammers allegedly targeted Binance, offering bribes to the platform’s customer service staff, and even included a Telegram handle for further communication with the staff. Luckily, the exchange uses artificial intelligence bots to detect possible bribe offers in multiple languages and halt those conversations. Like most other exchanges, only specific representatives can access customer information during customer-initiated calls. Last year, in December, a number of rival exchanges noticed the social engineering attacks on Coinbase and warned the exchange’s team. According to people familiar with the matter, at least one exchange alerted the Coinbase’s security team through Telegram multiple times. However, Coinbase has yet to comment on whether other exchanges reached out to them. Despite reported warnings, hackers managed to bribe some customer service employees, convincing them to steal customer data, including names, dates of birth, addresses, nationalities, and other banking details. The hackers then asked for $20 million from the exchange to delete the information they received. Coinbase claimed it started seeing suspicious activity from their representatives as early as January. The information they stole could easily be used to impersonate the exchange, draw in unsuspecting users, or impersonate the victims with other service providers and gain access to their accounts. Mike Dudas, the managing partner of the web3 firm 6MV, even commented, “It’s a major breach; the amount of personal information shared is staggering. It will make people have to consider their personal physical security, especially with the things happening in France and elsewhere.” DOJ charged…
The post Binance and Kraken repel social-engineering hacks similar to Coinbase’s appeared on BitcoinEthereumNews.com.
Leading exchanges Binance and Kraken have successfully repelled sophisticated social engineering attacks that recently compromised Coinbase, one of their major competitors. This is according to sources familiar with the situation. Still, representatives from Kraken and Binance have yet to confirm or speak about the matter. Hackers tried bribing Binance staff to steal customer information Scammers allegedly targeted Binance, offering bribes to the platform’s customer service staff, and even included a Telegram handle for further communication with the staff. Luckily, the exchange uses artificial intelligence bots to detect possible bribe offers in multiple languages and halt those conversations. Like most other exchanges, only specific representatives can access customer information during customer-initiated calls. Last year, in December, a number of rival exchanges noticed the social engineering attacks on Coinbase and warned the exchange’s team. According to people familiar with the matter, at least one exchange alerted the Coinbase’s security team through Telegram multiple times. However, Coinbase has yet to comment on whether other exchanges reached out to them. Despite reported warnings, hackers managed to bribe some customer service employees, convincing them to steal customer data, including names, dates of birth, addresses, nationalities, and other banking details. The hackers then asked for $20 million from the exchange to delete the information they received. Coinbase claimed it started seeing suspicious activity from their representatives as early as January. The information they stole could easily be used to impersonate the exchange, draw in unsuspecting users, or impersonate the victims with other service providers and gain access to their accounts. Mike Dudas, the managing partner of the web3 firm 6MV, even commented, “It’s a major breach; the amount of personal information shared is staggering. It will make people have to consider their personal physical security, especially with the things happening in France and elsewhere.” DOJ charged…
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